Frequently Asked Questions

How long does the milk last?

The milk usually lasts one week past the sell by date which is stamped on the outside lip of the cap.  It is good to keep your refrigerator temperature at 35 degrees to 40 degrees.  Some fridges are set at 45 degrees, and at that temperature your milk will not last as long.

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How can I pay for my order?

We accept, cash, checks, Paypal payments, and credit cards through PayPal.

Please note:

  • Paypal payments are subject to a 4.3% administrative fee.
  • All returned checks are charged a $30 fee. 
  • Put your cash or check payment in an envelope or a baggie and place it in your cooler. 
  • We will pick up cash and checks when we make your delivery.
  • You can also tell us of another place which you would like to provide (hide) the payment for pickup.   

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Do I need to be home to receive my order?

Typically, you do not need to be home. In most cases, we deliver to coolers on your front porch. Due to liability issues, we prefer not enter a customer’s house and put our drivers in that situation. You will need to place a cooler with ice or ice packs outside if you are not going to be home. We recommend freezing some water bottles and place them in your cooler.

**IMPORTANT!** If you do not leave a cooler out, your driver will NOT leave your delivery unless you have made prior arrangements! This helps to ensure the milk doesn’t freeze and burst in the wintertime nor will it spoil in the summertime! **

If we make every effort to delivery and we cannot deliver, we will charge a flat fee of 10.00 for a missed delivery fee.

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What time of day should I expect my delivery?

We deliver to homes throughout the day. Deliveries can occur as early as 7:00 AM and as late as 8:00 PM. The specific time depends on route and number of orders begin delivered that day. If you’re concerned about being available to receive your order, be sure to place a cooler with ice or ice packs outside for the driver to place your products.

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What is the cost to have home delivery?

Products delivered directly to your home has a $4.99 delivery fee. This pays for the driver and truck to come to you.

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Tell me more about the meat and other products that you sell.

THE BEEF: The cows are pastured raised and grass-fed on our farm in Strasburg, Va. We do not spray the fields with any pesticides but may use organic fertilizers from time to time. If we are unable to meet demand, we have a surplus of community members that can meet our needs.

THE PORK: The pigs are raised humanely utilizing traditional pig pens, with lots of space to roam. We are currently raising our own pigs. They are hampshires, the black pig with a white belt.

THE CHICKEN: The chickens are free-range, fed a diet of corn and soybeans, and are treated very well. Some come from PA and some from Edinburg, VA.

THE LAMBS: The lambs are raised on my parent’s farm, Fauble Suffolks. The farm is located on Middle Rd in Winchester, VA. They are pasture-raised and supplemented with grain when the pasture gets low. When I was a little girl, I showed sheep at our county and state fairs and won many awards, including a 4-year scholarship to VA Tech. I got the nickname “SHEEPGAL” and even had it on my license plate.

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Do you use growth hormones?

No! We never give our cows antibiotics as a preventative method nor do they ever receive hormones to increase their milk or meat production.

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When do you deliver to my area?

We have pretty wide delivery routes and are expanding to new areas as we receive more customers. If you do not see your area below, please submit a Contact request before placing an order. Here are the areas and when we currently deliver:

  • Tuesday
    • Alexandria- *Certain zip codes
    • Dale City
    • Dumfries
    • Haymarket
    • Lorton
    • Manassas- *Certain zip codes
    • Triangle
    • Woodbridge
  • Wednesday
    • Alexandria- *Certain zip codes
    • Haymarket
    • Fairfax County areas (Annandale, Reston and others)
    • Front Royal
    • Manassas- *Certain zip codes
    • Shenandoah County
    • Strasburg
    • Vienna
    • Warren County
    • Woodstock
  • Thursday
    • Berryville
    • Boyce
    • Frederick County (Winchester and others)
    • Loudoun County (Ashburn, Hamilton, Leesburg, Purcellville, Round Hill, Sterling and others)

Route schedules are subject to change due to holidays, winter storms, summer vacations, or extreme volume situations.

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Why did my total change?

The Holy Cow Delivery team ensures you have the most accurate and up-to-date total based on product availability and weights. Generally, meats products ordered will be updated with the specific weight you will receive.

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How can I place my order?

It’s pretty easy to place your own order. You can begin by adding the products you would like to your cart. Once you advance to the checkout, you will be asked to register with your information. If you are already a customer with a Holy Cow Delivery site account, log in with your information. After you submit your order, you will receive a confirmation email. Holy Cow Delivery will receive your order and update your order based on product availability and product weights

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